Returns & Exchanges
At 804store, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. Our goal is to ensure your fashion experience is seamless from the moment you browse to the moment you wear.
Initiate Your Request
Log into your 804store account and navigate to your order history to select the items you wish to return or exchange.
Pack Your Items
Securely place the items in their original packaging, ensuring all labels and tags are still attached to the garments.
Ship the Package
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing